Shipping Policy - Lamibags
At Lamibags, we strive to ensure efficient and reliable shipping for all orders of travel backpacks, duffles, toiletry bags, and other travel essentials. This Shipping Policy outlines the details of our order processing, delivery timelines, shipping methods, and related requirements. By placing an order on our website (the "Site"), you acknowledge and agree to the terms set forth below.
1. Order Processing
All orders are processed within 3-5 business days (excluding weekends and public holidays) after payment confirmation. During peak seasons (e.g., holidays, sales events), order processing may take up to 7 business days due to high order volume. You will receive an order confirmation email immediately after placing your order, and a shipping confirmation email with tracking information once your order has been dispatched.
If your order is incomplete, contains incorrect information, or requires additional verification, our customer service team will contact you via email (service@gfavora.com) to resolve the issue, which may extend the processing time.
2. Shipping Methods & Delivery Timelines
We partner with reputable logistics carriers to provide shipping services to most regions worldwide. The available shipping methods and corresponding delivery timelines are as follows:
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Standard Shipping: Delivery typically takes 7-15 business days from the date of dispatch. This method is available for most countries and regions.
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Express Shipping: Delivery typically takes 3-7 business days from the date of dispatch. This method is available for select regions; availability will be displayed at checkout.
Note: Delivery timelines are estimated and may be affected by factors such as customs clearance, local postal delays, or unforeseen events (e.g., natural disasters, public health emergencies). We are not liable for delays caused by these external factors.
3. Shipping Destinations
We currently ship to most countries and regions around the world. During the checkout process, you can enter your shipping address to confirm if we deliver to your location. If your region is not eligible for shipping, you will be notified at checkout, and we will not process your order.
For orders shipped to international destinations (outside the country of origin), the recipient is responsible for complying with all local customs regulations and may be required to pay customs duties, taxes, or other fees imposed by the destination country. These additional charges are not included in the order total and are the sole responsibility of the recipient. We recommend checking with your local customs office for more information on applicable fees before placing an order.
4. Shipping Address Requirements
It is the customer's responsibility to provide a complete, accurate, and valid shipping address (including street name, house number, postal code, and contact phone number). We are not liable for delivery delays or failed deliveries caused by incorrect or incomplete address information.
If you need to modify your shipping address after placing an order, please contact our customer service team at service@gfavora.com immediately. Address modifications can only be made if the order has not yet been dispatched. Once the order is shipped, we cannot change the shipping address.
5. Order Tracking
Once your order is shipped, we will send a shipping confirmation email containing a unique tracking number and a link to track your package. You can also track your order status by logging into your account on our Site and navigating to the "Order History" section.
If you do not receive the shipping confirmation email within the estimated processing time, or if you encounter issues with tracking your package, please contact our customer service team with your order number for assistance.
6. Undelivered or Returned Packages
If a package is returned to us due to an incorrect address, unclaimed delivery, or failure to pay customs fees, we will contact you via email to notify you. You may request a reshipment (additional shipping fees will apply) or a refund (excluding the original shipping cost). If we do not receive a response from you within 30 days of notification, the order will be considered abandoned, and no refund or reshipment will be provided.
7. Contact Us
If you have any questions, concerns, or need assistance with shipping-related issues, please contact our customer service team at:
Email: service@gfavora.com
We aim to respond to all shipping inquiries within 24-48 business hours (excluding weekends and public holidays).
— The Lamibags Team
Last Updated: 2026-1-7
