Privacy Policy

Privacy Policy - Lamibags

Lamibags ("we", "us", or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (the "Site") and purchase our products (travel backpacks, duffles, toiletry bags, and other travel essentials) or use our services. By accessing or using our Site, you acknowledge that you have read, understood, and agreed to the terms of this Privacy Policy.

1. Information We Collect

We may collect two types of information about you: personal information and non-personal information.

1.1 Personal Information

Personal information refers to data that can be used to identify or contact you. We may collect personal information from you when you:
  • Create an account on our Site;
  • Place an order for products or services;
  • Contact our customer service team (e.g., via email at service@gfavora.com);
  • Subscribe to our newsletter or marketing communications;
  • Participate in surveys, promotions, or other site activities.
The personal information we may collect includes, but is not limited to:
  • Full name;
  • Email address;
  • Mailing address, shipping address, and billing address;
  • Phone number;
  • Payment information (e.g., credit card details, which are processed by third-party payment processors and not stored by us);
  • Account login credentials (e.g., password, which is encrypted for security).

1.2 Non-Personal Information

Non-personal information is data that cannot be used to identify you. We may collect non-personal information automatically when you visit our Site, including:
  • Browser type and version;
  • Operating system;
  • IP address;
  • Pages visited on our Site and the duration of visits;
  • Referral source (e.g., how you found our Site);
  • Device information (e.g., device type, screen resolution).
This information is collected using cookies, web beacons, and other similar tracking technologies. You can manage your cookie preferences through your browser settings (see Section 7 for more details).

2. How We Use Your Information

We use your personal and non-personal information for the following purposes:
  • Process and fulfill your orders (e.g., verify your identity, ship products, process payments);
  • Provide customer service (e.g., respond to your inquiries, resolve issues, track order status);
  • Manage your account (e.g., allow you to log in, update your information, view order history);
  • Send you important communications (e.g., order confirmations, shipping notifications, policy updates);
  • Send marketing and promotional materials (e.g., newsletters, special offers, new product announcements) if you have opted in to receive them;
  • Improve our Site and services (e.g., analyze user behavior, identify trends, optimize site performance and user experience);
  • Prevent fraud and ensure the security of our Site and users;
  • Comply with legal obligations (e.g., tax requirements, regulatory requests).

3. How We Disclose Your Information

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We may disclose your information to the following parties in the circumstances described below:

3.1 Service Providers

We may share your personal information with third-party service providers who assist us in operating our business and providing services to you, including:
  • Payment processors (to process credit card payments securely);
  • Shipping and logistics companies (to deliver your orders);
  • Email marketing platforms (to send communications to you);
  • Analytics providers (to analyze user behavior and improve our Site);
  • IT service providers (to maintain the security and functionality of our Site).
These service providers are only authorized to use your personal information to perform the services we have contracted them for, and they are required to protect your information and not disclose it for other purposes.

3.2 Legal and Safety Reasons

We may disclose your personal information if required by law, regulation, or legal process (e.g., a subpoena, court order), or if we believe in good faith that such disclosure is necessary to:
  • Protect the rights, property, or safety of Lamibags, our users, or the public;
  • Investigate or prevent fraud, abuse, or illegal activities;
  • Comply with applicable laws and regulations.

3.3 Business Transfers

If Lamibags is involved in a merger, acquisition, sale of assets, or bankruptcy, your personal information may be transferred to the relevant third party as part of the business transaction. We will notify you via email or prominent notice on our Site before your information is transferred and becomes subject to a different privacy policy.

4. How We Protect Your Information

We implement a variety of security measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. These measures include:
  • Encryption of sensitive data (e.g., passwords, payment information) using industry-standard encryption technologies;
  • Secure socket layer (SSL) technology to protect data transmitted between your browser and our Site;
  • Access controls to limit access to personal information to authorized personnel only;
  • Regular security audits and updates to our systems and processes;
  • Third-party security certifications and compliance with industry standards.
While we take reasonable steps to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security and will not be liable for any unauthorized access or data breaches that are beyond our reasonable control.

5. Your Rights Regarding Your Information

Depending on your jurisdiction, you may have the following rights regarding your personal information:
  • Access: Request access to the personal information we hold about you;
  • Correction: Request correction of any inaccurate or incomplete personal information;
  • Erasure: Request erasure of your personal information (subject to certain legal exceptions);
  • Restriction of Processing: Request restriction of the processing of your personal information;
  • Data Portability: Request a copy of your personal information in a structured, machine-readable format;
  • Opt-Out: Opt out of receiving marketing and promotional communications from us.
To exercise any of these rights, please contact us at service@gfavora.com with your request and sufficient identification to verify your identity. We will respond to your request within a reasonable timeframe (in accordance with applicable laws).

6. Children's Privacy

Our Site and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13 without parental consent, we will take immediate steps to delete that information. If you believe that a child under 13 has provided us with personal information, please contact us at service@gfavora.com.

7. Cookies and Tracking Technologies

Cookies are small text files that are stored on your device when you visit a website. We use cookies to enhance your browsing experience, remember your preferences, analyze site traffic, and personalize content and marketing. You can control cookies through your browser settings: most browsers allow you to block or delete cookies, or set preferences for when cookies are allowed. However, please note that disabling certain cookies may affect the functionality of our Site (e.g., you may not be able to log in or complete purchases).
We may also use web beacons (small graphic images) to track user activity, count visitors, and determine which pages are visited most frequently. Web beacons may be included in our emails to track whether the email has been opened and which links have been clicked.

8. Links to Third-Party Websites

Our Site may contain links to third-party websites (e.g., social media platforms, payment processors). This Privacy Policy does not apply to these third-party websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technological developments. When we make changes, we will update the "Last Updated" date at the bottom of this page and notify you via email (if you have provided your email address) or a prominent notice on our Site. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:
Email: service@gfavora.com
— The Lamibags Team
Last Updated: 2026-1-7